Agency Response Readiness Centre
Emergency Assistance 911
ARRC – toll free 1-866-618-2362
Fax 780-644-7962
Public Safety Is Our Common Purpose
The Agency Response Readiness Centre (ARRC) serves as a communication and response coordination centre that is staffed 24 hours a day, 7 days a week. The ARRC is a central point for the collection, evaluation and dissemination of information concerning a single incident or multiple incidents in the province of Alberta. The ARRC is responsible for coordinating the initial response and maintaining support for a response to a natural or human-induced disaster.
The Alberta emergency management system mitigates, prepares for, responds to and helps the recovery from all emergencies. The system consists of an overall framework of individuals, communities, industry, government and mutual aid partners. This system is designed to protect life, property and the environment by providing a seamless, synchronized and resilient response to emergencies. The response must be timely, proactive, efficient and sustainable. The Agency’s Response Readiness Plan, which follows the Incident Command System principles, describes the entire continuum of the Agency’s response to emergency events in Alberta.
The Agency Response Readiness Centre provides assistance until the Provincial Operations Centre (POC) becomes fully operational. The Agency Response Readiness Centre also serves as a service centre, responding to the public’s questions and concerns regarding emergency preparedness and fire service matters.
